Need help? Check out our FAQ below.


Do I get a Membership ID or Membership Card?
What happens if I change my payment card or my card expires?
What do I do if my points have not been added to my account?
I forgot to pay with the linked card, can I get credit for the transaction?
How do you notify winners?
Do I need to spend money in order to enter the Prize Draw(s)?
Will I earn points for Visa , Mastercard and Amex transactions?


What happens if I spend money in other participating towns or cities?
The account holder has died. How can I close the account?
How can I remove myself from the programme?