Need help? Check out our FAQ below.

How Mi Rewards works

How does Mi Rewards help my town or city?
How does Mi Rewards benefit local businesses?
What are the different levels of Mi Rewards?
Do I need a Mi Rewards loyalty card?
What if I get a new payment card?
How old do I need to be to use Mi Rewards?
How do I close my Mi Rewards account?

Mi Rewards points and offers

How do I earn points with Mi Rewards?
How do I spend my points?
How do I use my offer?
Do my points expire?
What happens if my points don’t get added to my account?
I forgot to pay using one of my linked cards. Can I still earn points on the transaction?
Will I earn points for Visa, Mastercard and Amex transactions?
Can I earn points by spending in other towns or cities?

Prize Draws and prizes

What prizes can I win with Mi Rewards?
How do you notify prize draw winners?
Do I need to spend money to enter the prize draw?